TERMS AND CONDITIONS
Funtastic
Novelties, Inc. policy is to ship your order within 24 hours of receipt.
We extend credit to qualified business, schools, and churches.
Visa and MasterCard are available until your credit application is
processed and approved.
HOW TO ORDER
Call
our Toll Free order line: 800-348-0888 or 260-482-1566.
Our
business hours are Monday thru Friday from 8:30 – 5:00 Eastern Standard Time
You
can e-mail your order to sales@FuntasticNovelties.com
or fax your order to 260-482-1568
Remember
to include your name, company name, shipping address and phone number.
HOW TO PAY FOR AN ORDER
Minimum
order is $15.00, however, we charge a $5.00 processing fee for orders under
$50.00.
On-line
orders must be charged to either Visa or MasterCard.
Pre
– paid orders are accepted in the form of Cashier Check.
Please call for the freight amount, which must be included in the
prepayment.
Returned
checks: There will be a $20.00 service charge for any returned check.
SALES TAX
Funtastic
is obligated to collect sales tax from Indiana customers for merchandise
purchased for use and not for resale except: when a non-profit organization
provides our office with a State Sales Tax Exemption Certificate at the time of
purchase.
SHIPPING AND HANDLING
All orders are
shipped F.O.B. our Fort Wayne facility by U.P.S. Ground Service.
Freight charges are based on package weight and destination.
We add an additional handling fee of $2.00 per order.
Next Day, Second Day or 3 Day Select Ground Service is also available
upon request.
MERCHANDISE DAMAGED IN SHIPMENT
We
cannot be responsible for breakage, damage or loss of merchandise while in
transit. Damaged shipments are to
be reported to the carrier immediately.
Call us and we will ask the carrier to make an inspection and file a claim with
them. The original cartons must be
held for UPS inspection.
DAMAGED MERCHANDISE
Funtastic
Novelties takes great pride in finding the best quality products available.
We will, at our discretion, replace, repair or refund the full purchase
price of any item found to be defective.
However, this will not include damaged products due to misuse or negligence.
In addition, breakage on inflates will not be credited due to nature,
price and origin of merchandise.
SHIPMENTS RETURNED AS “UNDELIVERABLE”
If your order is
returned to us because the shipper was unable to deliver it for any reason
other than our error, you will be issued credit for the merchandise only, less
a 15% restocking fee. You are
responsible to pay the shipping and handling cost.
RETURNS
We
do not sell on consignment or on guaranteed sales basis.
If it becomes necessary to return an item, please notify us first for
authorization and give reason for return.
Unless it is an error on our part, or merchandise is defective or damaged, you
will be charged a 15% restocking charge.
Merchandise returned must be sent freight prepaid and original shipping and
handling cost will not be credited.
Credit will not be issued for items in unsaleable condition or if not in the
original boxes or in the units (dozen, gross, jar, unit, etc.) as sold and
shipped to you. Candy items,
inflates, and glow items are not returnable.
Merchandise may not be returned after 30 days from the original sale.
The
prices quoted are current at the time the catalog is published.
We apologize for any typographical errors in this catalog but cannot be
responsible for them. Due to
circumstances beyond our control, all prices, colors, packaging and minimum
quantities are subject to change without notice.
We recommend you confirm price and packing when you place your order.
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